
Your round or shift, any scheme behind a work injury, cover in super and any offer to leave shape the cover worth looking at. We can help you choose cover, apply, review what you hold and lodge claims with you.





What we advise on
Kept off the round or the sorting floor by illness or injury beyond any leave, what could replace part of your pay?
Income protection can pay part of your income after a waiting period, while illness or injury keeps you from working.
We’ll compare income protection with you around your leave, your pay and the work you do.
Income protection is designed to pay part of your lost income if illness or injury stops you working, usually a percentage of your pre-tax earnings in the 12 months before the illness or injury. Most policies offer a waiting period of 14 days to two years, and you must be unable to work at the end of it. Benefits can run for two or five years or to an age such as 65.
What we look at with you for income protection:
Were you no longer here, what would help the people at home keep their plans going?
Your beneficiaries could receive a lump sum to put towards debts, daily costs and the plans you’ve made together.
Together, we’ll work out a life cover amount from your debts, anyone relying on your pay and any cover you hold.
A life policy can pay a lump sum to your beneficiaries if you pass away, and some include terminal illness cover. Insurers set premiums based on age, health, job and lifestyle. If you haven’t named a beneficiary, your estate or the super trustee may decide where the money goes. Life cover in super usually ends at 70, and life cover sold in a package may be reduced by an amount paid on another claim in that package.
What we weigh up with you for life cover:
Should work of any kind be behind you for good, how would the plans you’ve made still be paid for?
With TPD cover, a lump sum can go towards debts and plans if you can’t work again, as the policy defines it.
We’ll weigh TPD definitions with you against your years of postal work, from the round to the floor or the counter.
TPD cover can pay a lump sum if illness or injury means you’re unlikely to work again, as the policy defines it. An own occupation definition looks at your usual job; an any occupation definition looks at any job suited to your education, training or experience. Own occupation cover is usually only available outside super, TPD cover usually ends at 65 inside and outside super, and some definitions look at daily living activities instead of work.
What we compare with you for TPD:
When a serious diagnosis means treatment and weeks away from work, how might those costs be met?
A lump sum from trauma cover can be paid for a listed condition that meets the policy’s definition and isn’t excluded.
We’ll read what a trauma policy lists with you, and how it would sit beside income protection.
Trauma cover can pay a lump sum for a listed critical illness or serious injury that meets the policy’s definition and isn’t excluded, and medical definitions can be different between insurers. New trauma cover can’t be held inside super, which has been the rule for policies written since 1 July 2014, though trauma cover held in a fund from before then may still be in place.
What we go through with you for trauma cover:
Set up when you joined a fund, does any cover there still suit your work and your household now?
Reading each fund’s cover against your work and household today can show what still fits and what to look at again.
We’ll check each fund’s cover with you before any change to your work or super.
Many funds provide life and TPD cover to eligible members by default, for a set amount, and some also include income protection. Default cover inside super can usually be issued without medical checks, though it may carry pre-existing condition rules set out in the fund’s PDS, and increasing it is usually underwritten like any other application. Premiums are deducted from your super balance, not your take-home pay.
What we check in each fund with you:
How could any workers compensation scheme behind your job and cover of your own work together?
Knowing what a scheme provides, and for how long, can help you weigh personal cover around it.
We’ll look with you at how workers compensation rules sit beside any cover you hold or are considering.
Workers compensation is separate, through a state, territory or Commonwealth scheme. If your employer is in the Commonwealth scheme, incapacity payments are worked out from your normal weekly earnings, less anything you earn, for the first 45 weeks, then can be reduced depending on any hours you work. An injury within two years of Age Pension age, or after it, can limit them to 104 weeks, and the payments are taxable. Claim questions go to your employer or the scheme.
What we look at with you beside workers compensation:
Before you accept an offer to leave or retire, what could change for any cover you hold?
Checking your cover before the reply date lets you see what continues, what ends and what to look at next.
We’ll review your cover with you before you reply to any offer to leave or retire.
TPD cover usually ends at 65 inside and outside super, and life cover in super usually ends at 70. Some defined benefit funds offer benefits that you may lose if you leave, and you generally can’t rejoin, so any membership is worth reading in its own rules. Under the Commonwealth scheme’s rules, taking a super pension or lump sum while on compensation adjusts incapacity payments, and any cover tied to your employment may not continue once that employment ends.
What we review with you before you reply:
Who could stay with you through a claim, from the first form to the insurer’s or fund’s decision?
Having someone lodge the claim with you and follow it up can make each step clearer while it’s assessed.
We’ll lodge a claim with you and follow each step with the insurer or fund while it’s assessed.
Moneysmart suggests speaking first to whoever you bought the cover through: the fund, the insurer, a financial adviser or, for cover through an employment arrangement, your employer. An insurer can ask for details of your work duties, including physical requirements, and the number of hours you work each week. The insurer or fund assesses the claim, and a complaint goes first to the insurer or super fund, then to AFCA.
How we help with a claim:
Could a health condition change the cover an insurer offers you?
Our guides explain what insurers may ask about common conditions, and a health condition doesn’t necessarily rule out cover.
We can help you prepare an application when you have a health condition or a past illness.
Underwriting is how an insurer assesses an application and decides whether to offer cover, on what terms and at what price. Possible outcomes include standard terms, a higher premium, an exclusion, a request to apply again later, or a decline.
Guides by health condition:
Your work and your cover
This list isn’t complete, and nothing on it decides anything on its own. We start by learning about your situation, and any decision on cover is the insurer’s.
Your options
| A Ryker financial adviser | Directly from an insurer | An online broker or comparison site | |
|---|---|---|---|
| Type of advice | Personal advice Personal adviceAdvice tailored to you. Like most financial advice, it’s given under an Australian financial services licence.Personal, not general. General advice is a recommendation or opinion that doesn’t consider your circumstances. Personal advice is tailored to your objectives, financial situation and needs.In your best interests. When we give you personal advice, the law requires us to act in your best interests.In writing. You’ll usually receive a Statement of Advice that explains the strategies and cover recommended to you, and why.On the public register. Financial advisers who give personal advice on life insurance, super and investments must be on ASIC’s Financial Advisers Register. See our financial advisers on the register:Ray RegmiRicky (Rajiv) RegmiJack OinezaDean DesoukeyRyker’s financial advisers are authorised representatives of Synchron Advice Pty Ltd, AFSL 243313. | Usually general advice | Usually general advice |
| Advice that considers your health, family, work and goals | Yes, as part of your advice | Not with general advice | Not with general advice |
| Choice of insurers | A wide range | That insurer’s policies only | A panel of insurers, side by side |
| Help preparing your application | Yes, alongside you | The insurer’s own process | Varies |
| Advice on holding cover inside or outside super | Part of your advice | Not with general advice | Not with general advice |
| Support if you need to claim | Yes, we’re in your corner | The insurer’s claims team | Varies |
| Cost of advice | No cost for the initial conversation. Any advice after that is a paid service, with its scope and fee agreed with you in writing first. Choose: | No separate advice fee | No separate advice fee |














Your Round and Sorting Duties Set Out
How you ride, drive, lift and sort, described as it is on any cover application.
A Waiting Period Weighed Against Your Leave
Any paid personal leave from your award or agreement counted before a waiting period is chosen.
Income Protection Read Beside the Commonwealth Scheme
If your employer is in that scheme, its 45-week and pension-age rules set beside any policy.
Personal Cover Looked at for Your Commute
Your trip to and from work weighed in, since the Commonwealth scheme generally doesn’t cover ordinary commuting.
Overtime Set Out for a Policy’s Income Definition
Regular and peak-season hours laid out the way each insurer defines income.
End Ages Checked Before an Offer to Leave
TPD and life cover end ages read with you before any reply date.
Defined Benefit Rules Read in Full
What any older defined benefit membership provides, read in its own rules before a change.
A Claim Lodged and Followed Up Alongside You
Duties, hours and payslips gathered with you while the insurer or fund assesses the claim.

Advice starts with how your working week runs: any early starts, the round, shift or counter you work, the busier weeks of the year, and what you’d like your cover to do for you and anyone at home. We explain each type of cover in plain terms, take your questions as they come and work at your pace. Our recommendations usually come to you in writing, so you can read them through in your own time and come back to us with anything you’d like to talk over.
Gathering the paperwork is a job we do together. With your consent, we can gather payslips, leave and fund statements, PDSs and any defined benefit statement, and follow up with funds and insurers so the chasing doesn’t fall to you. Family members are welcome at any of our meetings, if you’d like them there. Should you ever need to claim, we’ll lodge it alongside you and keep you posted until the insurer or fund reaches its decision.
Every financial decision impacts the next
Great advice starts with understanding the bigger picture. Every stage of life presents new opportunities and challenges, from buying property and changing careers to growing your family, planning for retirement and protecting what matters most. At Ryker, we help connect every piece of your financial world into one clear strategy.
Learn more about Financial Planning and Advice for Postal Workers
Your
Wealth

Ryker’s financial advisers are licensed to give personal advice under Synchron Advice’s Australian financial services licence (AFSL 243313). We start with you: your postal work, your family, work, income, assets and goals. Then we recommend the types and amounts of cover that suit your life.
Postal work can mean riding or driving a round, lifting and sorting parcels, early or late shifts and overtime in the busy season, and an employer may sit in a workers compensation scheme with its own rules. Each can affect how an insurer assesses an application and how cover sits beside other payments.
With a financial adviser, you also have:
Going directly to an insurer can mean no separate advice fee, but you’ll only see that insurer’s policies, and you’ll generally receive general advice only, which doesn’t consider your personal circumstances.
Going through an online comparison site or broker, you may see more options side by side, but they also generally provide general advice only, which doesn’t consider your whole financial picture.
When we give you personal advice, the law requires us to act in your best interests, which we take personally. The insurer still decides whether to offer cover and on what terms.
We’re invested in your long-term success. What we do is personal, and we take it personally.
Your financial decisions connect, so we consider the parts of your financial life that are relevant to the advice you need:
This is how we help you make decisions today with your longer-term goals in view.
Everybody’s situation is different, so we listen first, understand what matters to you and explain your options clearly before we make a recommendation.
It depends on the scheme and the policy. If your employer is in the Commonwealth scheme, incapacity payments are worked out from your normal weekly earnings, less anything you earn, for the first 45 weeks. After that, the rate can be reduced by an adjustment percentage, depending on any hours you work.
An income protection policy has its own waiting period, benefit period and definition of disability, and its PDS sets out how workers compensation or other payments may reduce its benefit. We can set the two side by side with you, and the insurer decides on any application and assesses any claim.
That depends on which scheme applies. Under the Commonwealth scheme’s rules, injuries during ordinary commuting between home and your usual workplace are generally not covered, while journeys made at your employer’s direction or request may be. State and territory schemes set their own rules, and any question about a claim goes to your employer or the scheme.
Income protection, TPD and trauma cover can apply to illness or injury away from work, on each policy’s terms. We can look at personal cover with you for the trip to and from work, and the insurer decides on any application.
Under the Commonwealth scheme’s rules, an injury within two years of Age Pension age, or after it, can limit incapacity payments to a maximum of 104 weeks. Other schemes set their own periods.
Personal cover has its own ages too. TPD cover usually ends at 65, inside or outside super, life cover in super usually ends at 70, and an income protection benefit period can run for a set number of years or to an age. We can read the ages in any cover you hold with you, and the insurer decides on any application for new cover.
It depends on whether the overtime was regular, and on who is counting it. Under the Commonwealth scheme’s rules, overtime is included in normal weekly earnings only if you were required to work it on a regular basis, worked out from the two weeks immediately before the injury, or a different period if that gives a fairer picture.
Income protection usually bases the benefit on your earnings in the 12 months before the illness or injury, under each policy’s own definition of income. We can set out your overtime and allowances with you for each insurer, and the insurer decides on any application.
Start with what is tied to the job. Any cover through your employment may not continue once it ends. Some defined benefit funds offer benefits you may lose if you leave, and you generally can’t rejoin. TPD cover usually ends at 65, and life cover in super usually ends at 70.
If your employer is in the Commonwealth scheme and you’re receiving workers compensation, taking a super pension or lump sum adjusts incapacity payments. Super nominations are also worth checking, so they name eligible people or your estate. We can review your cover with you before the reply date, and an accountant can advise on the tax side of the offer.
Describe your round accurately, including how you get around it and how much of the day you spend on a motorbike, electric vehicle or van. Since 5 October 2021, the duty when applying for consumer life cover is to take reasonable care not to make a misrepresentation, which means answering the questions asked with reasonable care.
If you leave out important details, the insurer may change or cancel your cover or refuse a claim. The insurer assesses each application and decides whether to offer cover and on what terms. We can help you set out your duties and the vehicles you use accurately.
A quote tool is quick because it asks a fixed set of questions. Those questions may not reach any workers compensation scheme behind your job, the paid personal leave an award or agreement may give you, any cover already in your super or how an insurer would count peak-season overtime.
Advice looks at those parts together: your round or shift, your hours and pay, and what you already hold, with every application question answered with reasonable care. From there we compare policies across a wide range of insurers with you, and the insurer decides whether to offer cover.
Your accountant and financial adviser bring different expertise to the same decisions. Your accountant can advise on tax reporting, structures and consequences; we help you plan how cashflow, debt, super, investments and protection work towards your goals. We can coordinate before important decisions.
What an accountant does
What a financial adviser does
Professional roles and authorisations matter. We provide financial advice within our authorisations and work with your accountant for specialist tax advice and lodgements.
Where they work together
Yes. Whether you deliver, sort, drive or serve at the counter, we begin with your work, your household and what matters most to you.
There’s no cost for the initial conversation. Any advice after that is a paid service, with its scope and fee agreed with you in writing first. Worth bringing: a few recent payslips showing any overtime and allowances, a leave statement, a statement from each super fund including any defined benefit statement, any insurance documents, and any offer letter or contract. From there, we’ll settle on a practical way forward together.
Reviews

Whatever’s on your mind, we’re here to help. You’ll speak with an authorised financial adviser who’ll listen first and get to know what matters to you.
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