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Life Insurance and Income Protection for Cleaners

Income Protection for Cleaners and Their Families

What you clean, your hours at one site or several, how you’re employed or paid and any cover in super shape your choices. We can help you describe your work, review cover, compare and apply, and lodge claims with you.

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Platinum-rated on Adviser Ratings60+Years of combined experience1:1Personalised serviceExcellentRated excellent, 5 out of 5 stars on Google

Financial Advice for Life Insurance and Income Protection

  • Ray Regmi
  • Ricky Regmi
  • Dean Desoukey
  • Jack Oineza
  • Malissa Vourakis
  • Sierra Vallentine
  • Shahzeb Suhail
  • Devi Moopnar

Who We Help

  • Contract cleaning company staff in offices, shopping centres and other buildings
  • School, hospital and transport cleaners on early, late or day shifts
  • Domestic cleaners in private homes, employed or self-employed
  • Window cleaners working from ladders, scaffolding or ropes
  • Carpet, pressure and specialist cleaners running heavy machines
  • Casual and part-time cleaners working at one site or several
  • Cleaners at a taken-over site now employed by a new cleaning company
  • Self-employed cleaners with their own clients on an ABN, including bookings through apps
  • Supervisors and team leaders who still clean on shift

We Can Help You

  • Set out the premises you clean, the machines you run and how you reach any high windows on a cover application
  • Show an insurer the cleaning hours you work, site by site, where an income protection policy has a minimum hours term
  • Read how a policy’s income terms treat penalty rates, loadings and allowances from early, late or broken shifts
  • Weigh how long savings could cover your costs when choosing an income protection waiting period for cleaning work
  • Read the insurance in any super accounts opened through different cleaning jobs, and the occupation each fund records
  • Look at your cover when a new company takes over the cleaning contract at your site
  • Review insurance through work and super before you start cleaning for your own clients
  • Weigh life and TPD amounts against debts and anyone who relies on your cleaning pay
  • Weigh trauma cover beside income protection for the costs a serious diagnosis can bring
  • Prepare a claim with you for the insurer or fund, with timesheets, payslips or invoices from each cleaning job

What we advise on

How Each Cover Works Around Cleaning Work

Income Protection

Off your cleaning shifts for weeks with illness or injury, what could help with the costs at home?

Income protection can pay part of your income after a waiting period, helping with regular costs while you’re unable to work.

We’ll read income protection terms with you against the cleaning you do and your hours at each site.

Income protection can pay part of your lost income if illness or injury stops you working, usually a percentage of your pre-tax earnings in the 12 months before the illness or injury. Each policy has its own definition of disability, and some only cover you if you work a minimum number of hours each week. Most policies offer a waiting period of 14 days to two years, and you must be unable to work at its end.

What we look at with you for income protection:

  • Payslips from any cleaning employer, or your own invoices, laid out to show the income a policy would count
  • Shifts of any length at offices, schools or homes, totalled across the week against any weekly hours floor a policy sets
  • Penalty rates, loadings and allowances from early, late or broken shifts, read against each policy’s income terms
  • Floor, window or domestic cleaning duties, read against a policy’s definition of disability, which some tie to your usual occupation
  • Fewer sites or no scrubber work for a while, read against the reduced-capacity terms in some policies
  • Any money put by from cleaning pay, and any sick leave owed to you as a permanent cleaner, counted when you choose how long to wait
  • An accepted workers compensation claim from a cleaning shift, and how those payments may reduce what a policy pays
  • Where the premium comes from, cleaning pay or a super balance, and the tax treatment your accountant confirms

Learn more about Income Protection

Your work and your cover

How Your Work Shapes Your Cover

What We’d Look At Together

  • Homes, offices or other premises: Insurers usually ask about your job when you apply. Cleaning private homes, offices, schools, hospitals or industrial sites can involve quite different work, so the places you clean are worth setting out, with each question answered with reasonable care.
  • Scrubbers, ladders and ropes: The machines you run, such as floor scrubbers or pressure washers, and how you reach any high windows are part of describing your work. At claim, an insurer can ask about your work duties, including their physical requirements.
  • Hours across your sites: Some policies only cover you if you work a minimum number of hours each week, and an insurer can ask about your weekly hours at claim. If you clean at more than one site, setting the hours out together gives a clearer picture.
  • Early, late and broken shifts: Under one award, for example, cleaning pay can include penalty rates for early, night or weekend work and an allowance for a broken shift. Income protection usually works from your earnings in the 12 months before an illness or injury, and each policy’s terms decide what counts.
  • Casual shifts with no sick leave: Under the National Employment Standards, casual employees aren’t entitled to paid sick leave. Any income protection benefit starts after a waiting period, so the savings you could draw on and the period you choose are worth weighing together.
  • A new company at your site: If you stay with the same super fund when a new company takes over, your insurance will usually stay with that fund. Any cover an employer arranges is a question for the new employer, and whether sick leave carries across can depend on whether the change counts as a transfer of business, which Fair Work can explain.
  • Taking on your own clients: Working for your own clients on an ABN means no paid sick leave, and Moneysmart suggests checking whether a move from employee to self-employed affects the insurance through your super. Workers compensation is separate, through a state, territory or Commonwealth scheme, and each scheme sets who qualifies.
  • Fewer sites or lighter cleaning: Some policies pay a partial benefit when you can work in a reduced capacity and earn less than before, such as on fewer sites or lighter tasks. Other payments, such as workers compensation, may reduce an income protection benefit.

This list isn’t complete, and nothing on it decides anything on its own. We start by learning about your situation, and any decision on cover is the insurer’s.

Your options

Why Work With a Financial Adviser for Your Personal Insurance?

A Ryker financial adviserDirectly from an insurerAn online broker or comparison site
Type of advicePersonal advice Personal adviceAdvice tailored to you. Like most financial advice, it’s given under an Australian financial services licence.Personal, not general. General advice is a recommendation or opinion that doesn’t consider your circumstances. Personal advice is tailored to your objectives, financial situation and needs.In your best interests. When we give you personal advice, the law requires us to act in your best interests.In writing. You’ll usually receive a Statement of Advice that explains the strategies and cover recommended to you, and why.On the public register. Financial advisers who give personal advice on life insurance, super and investments must be on ASIC’s Financial Advisers Register. See our financial advisers on the register:Ray RegmiRicky (Rajiv) RegmiJack OinezaDean DesoukeyRyker’s financial advisers are authorised representatives of Synchron Advice Pty Ltd, AFSL 243313.Usually general adviceUsually general advice
Advice that considers your health, family, work and goalsYes, as part of your adviceNot with general adviceNot with general advice
Choice of insurersA wide rangeThat insurer’s policies onlyA panel of insurers, side by side
Help preparing your applicationYes, alongside youThe insurer’s own processVaries
Advice on holding cover inside or outside superPart of your adviceNot with general adviceNot with general advice
Support if you need to claimYes, we’re in your cornerThe insurer’s claims teamVaries
Cost of adviceNo cost for the initial conversation. Any advice after that is a paid service, with its scope and fee agreed with you in writing first. Choose:
  • Cover only
  • Full holistic financial planning and advice
No separate advice feeNo separate advice fee

Type of advice

Ryker financial adviser
Personal advice Personal adviceAdvice tailored to you. Like most financial advice, it’s given under an Australian financial services licence.Personal, not general. General advice is a recommendation or opinion that doesn’t consider your circumstances. Personal advice is tailored to your objectives, financial situation and needs.In your best interests. When we give you personal advice, the law requires us to act in your best interests.In writing. You’ll usually receive a Statement of Advice that explains the strategies and cover recommended to you, and why.On the public register. Financial advisers who give personal advice on life insurance, super and investments must be on ASIC’s Financial Advisers Register. See our financial advisers on the register:Ray RegmiRicky (Rajiv) RegmiJack OinezaDean DesoukeyRyker’s financial advisers are authorised representatives of Synchron Advice Pty Ltd, AFSL 243313.
Direct from an insurer
Usually general advice
Online broker or comparison site
Usually general advice

Advice that considers your health, family, work and goals

Ryker financial adviser
Yes, as part of your advice
Direct from an insurer
Not with general advice
Online broker or comparison site
Not with general advice

Choice of insurers

Ryker financial adviser
A wide range
Direct from an insurer
That insurer’s policies only
Online broker or comparison site
A panel of insurers, side by side

Help preparing your application

Ryker financial adviser
Yes, alongside you
Direct from an insurer
The insurer’s own process
Online broker or comparison site
Varies

Advice on holding cover inside or outside super

Ryker financial adviser
Part of your advice
Direct from an insurer
Not with general advice
Online broker or comparison site
Not with general advice

Support if you need to claim

Ryker financial adviser
Yes, we’re in your corner
Direct from an insurer
The insurer’s claims team
Online broker or comparison site
Varies

Cost of advice

Ryker financial adviser
No cost for the initial conversation. Any advice after that is a paid service, with its scope and fee agreed with you in writing first. Choose:
  • Cover only
  • Full holistic financial planning and advice
Direct from an insurer
No separate advice fee
Online broker or comparison site
No separate advice fee
IOOFMacquarieAcenda LifeNetwealthOnePathAustralian Retirement TrustTALZurichAIAAMPBTCommonwealth BankColonial First StateHUB24

Your Cover for Cleaning Work, Worked Through Together

  • Your Cleaning Work and Equipment Set Out

    The places you clean, the machines you run and how you reach any high windows, described on any application.

  • Hours at Each Site Set Out

    Weekly hours at one site or several, added up for any policy with a minimum hours term.

  • Shift Pay Read Against Income Terms

    Penalty rates, loadings and allowances compared with how each policy counts your income.

  • A Waiting Period Weighed Against Your Savings

    Any savings, and any paid sick leave you have, set beside each waiting period on offer.

  • Each Fund’s Cover and Occupation Record Read

    The insurance in each super account and the occupation the fund records, checked with you.

  • Cover Looked at When Your Site Changes Company

    Super, any employer cover and sick leave questions worked through when a new company takes over.

  • Cover Reviewed Before You Work for Your Own Clients

    Insurance through super and any personal policy looked at before you start working on an ABN.

  • A Claim Lodged and Followed Up With You

    Duties, hours and pay records gathered while the insurer or fund assesses the claim.

Parents outdoors in the sun carrying their two children on their backs

Proactive, Holistic, and Experienced Financial Planning

Any cover you hold or apply for should fit the way your cleaning week runs, so we listen first. Tell us about the homes, offices or sites you clean, who pays you and the hours you keep, along with what you’d like cover to do for you and anyone close to you. We explain each type of cover in plain words, answer questions as they come up and arrange a time to talk that suits your cleaning hours, early, late or in between.

With your consent, we gather the paperwork alongside you: payslips or invoices, a statement from each super fund, any policy documents and any summary of cover an employer arranges. We then follow up with funds and insurers for you. Anyone you’d like beside you, whether family or a friend, is welcome to sit in on our conversations. Our recommendations usually come to you in writing, so you can go over them when it suits you and ask us anything.

Every financial decision impacts the next

Your Financial Life Is Connected

Great advice starts with understanding the bigger picture. Every stage of life presents new opportunities and challenges, from buying property and changing careers to growing your family, planning for retirement and protecting what matters most. At Ryker, we help connect every piece of your financial world into one clear strategy.

Learn more about Financial Planning and Advice for Cleaners

Your
Wealth

Frequently Asked Questions

Ryker’s financial advisers are licensed to give personal advice under Synchron Advice’s Australian financial services licence (AFSL 243313). We start with you: your cleaning work, your family, work, income, assets and goals. Then we recommend the types and amounts of cover that suit your life.

Cleaning can mean homes, commercial premises or windows at height, hours at one site or several, and work as a casual, part-time or full-time employee or on an ABN. Each can affect how an insurer assesses an application and how a policy’s terms apply at claim, so your duties, hours and pay are part of what we look at.

With a financial adviser, you also have:

  • Access to a wide range of insurers, who can assess the same health details differently
  • Help preparing your application and answering the health questions with care
  • Advice on whether to hold cover inside or outside super, and the trade-offs
  • Reviews as your health, family and work change
  • Someone in your corner if you ever need to claim

Going directly to an insurer can mean no separate advice fee, but you’ll only see that insurer’s policies, and you’ll generally receive general advice only, which doesn’t consider your personal circumstances.

Going through an online comparison site or broker, you may see more options side by side, but they also generally provide general advice only, which doesn’t consider your whole financial picture.

When we give you personal advice, the law requires us to act in your best interests, which we take personally. The insurer still decides whether to offer cover and on what terms.

See a comparison

We’re invested in your long-term success. What we do is personal, and we take it personally.

Your financial decisions connect, so we consider the parts of your financial life that are relevant to the advice you need:

  • Property & Investing
  • Career & Income
  • Tax Strategy
  • Insurance & Protecting Your Family
  • Super & SMSF
  • Wealth & Investments
  • Life Events & Changes
  • Business & Wealth
  • Legacy & Future Wealth
  • Retirement Planning

This is how we help you make decisions today with your longer-term goals in view.

Everybody’s situation is different, so we listen first, understand what matters to you and explain your options clearly before we make a recommendation.

It depends on the questions each insurer asks, though insurers usually ask about your job when you apply. It helps to set out the places you clean, such as homes, offices or industrial sites, the machines you run, how you reach any high windows, whether by ladder, scaffolding or rope, and your weekly hours.

The duty when applying is to answer the questions asked with reasonable care, and each insurer assesses an application in its own way. We can help you describe your work as it is, and the insurer decides on any application.

It depends on the cover you hold and where it sits. When you start a new job, your employer generally pays into your existing super fund unless you choose another; a default fund applies only if you have no fund. If you stay with the same fund, your insurance will usually stay with it. Any cover an employer arranges for staff is worth asking the new employer about.

A new employer has to recognise your service for most entitlements, including sick and carer’s leave, if the change counts as a transfer of business, and Fair Work can explain whether it does. That can change what would carry you through an income protection waiting period, so we can look at it again with you.

It depends on what else you could draw on. Under the National Employment Standards, casual employees aren’t entitled to paid sick leave, and income protection waiting periods usually range from 14 days to two years. To be paid, you need to be unable to work because of the illness or injury when the period ends.

Moneysmart suggests counting any savings or investments you could sell when working out how much cover you need. Some policies also only cover you if you work a minimum number of hours each week, so your hours across any sites are worth setting out too. We can weigh waiting periods with you against what you have, and the insurer decides on any application.

It depends on how you set up. Moneysmart suggests checking whether moving from employee to self-employed affects the insurance through your super, and working for yourself means no paid sick leave. A business you contract to may still have to pay your super if you’re paid mainly for your labour and own skills and do the work yourself, but not when the contract is with your company, trust or partnership.

Workers compensation is separate, and each scheme sets who qualifies. At claim, an insurer can ask for financial statements if you’re self-employed, and public liability is a question for a general insurance broker. We can look at your personal cover with you before the move.

It depends on what your fund has on record. A fund may record an occupation for you, and if it has classified you incorrectly, Moneysmart suggests contacting it. Any default cover is for a set amount, and its exclusions and pre-existing condition rules are set out in the fund’s PDS.

Premiums are deducted from your super balance, not your take-home pay. If you have more than one account, you may be paying premiums on more than one policy and may not be able to claim the full benefit from more than one. We can read the cover in each fund with you and compare it with the work you do now.

It depends on your debts and who relies on each income. Each of you can total any rent or home loan, other debts and the costs you share, then count any life cover already held in each of your super funds.

If no beneficiary is named, your estate or the super trustee may decide where the money goes, and life cover sold in a package may be reduced by another claim paid in that package. Each of you is assessed on your own application, and the insurer decides on each one. We can work through both amounts with you together.

Comparison sites can show quotes quickly, based on the questions they ask. They may not show how a policy’s income terms count penalty rates or allowances, how a minimum hours term reads hours spread across sites, or what cover already sits in each super fund.

Personal advice starts with your duties, hours, pay and any cover you hold, then compares definitions and terms from a wide range of insurers with you. The insurer decides on any application.

Your accountant and financial adviser bring different expertise to the same decisions. Your accountant can advise on tax reporting, structures and consequences; we help you plan how cashflow, debt, super, investments and protection work towards your goals. We can coordinate before important decisions.

What an accountant does

  • Prepares and lodges tax returns, BAS and financial statements
  • Advises on tax structures such as companies, trusts and partnerships
  • Manages bookkeeping, payroll and ATO compliance
  • Provides tax advice on the consequences of a transaction

What a financial adviser does

  • Sets a long term strategy across retirement, investing and cash flow
  • Builds wealth from early in a working life, starting with cash flow, a first home and super
  • Recommends specific super funds, investments and personal insurance
  • Operates under an Australian Financial Services Licence, which is required to give personal advice on financial products
  • Handles retirement planning, Centrelink and aged care strategy, and estate planning considerations

Professional roles and authorisations matter. We provide financial advice within our authorisations and work with your accountant for specialist tax advice and lodgements.

Where they work together

  • Tax position. Your accountant confirms your marginal rate, deductions and carried forward losses, which shapes decisions on super contributions, investment structures and the timing of asset sales.
  • Business and entity structures. Your accountant advises on the structure itself and your financial adviser works within it for investments, insurance and succession planning.
  • Cash flow. Your accountant’s figures can help us understand what’s available for debt repayment, protection and longer-term goals.
  • Before key decisions. We can coordinate with your accountant on contributions, asset sales and other material choices in time to consider relevant tax consequences.

Yes. Homes, offices or windows, employed or on your own ABN, we begin with the cleaning you do, your hours and what matters most to you.

There’s no cost for the initial conversation. Any advice after that is a paid service, with its scope and fee agreed with you in writing first. Worth bringing: recent payslips from each employer, or invoices, tax returns and financial statements on an ABN, a statement from each super account, any employer cover summary, any policy you hold, and a short note of your sites and weekly hours. From there, we’ll settle on a practical way forward together.

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