
Your duties, how your pay is made up and any cover through your service or super change what personal cover would do for you. We help you compare cover, check any cover you hold and lodge a claim with you.





What we advise on
Where would everyday bills be paid from if illness or injury kept you off shift for months?
Paid after a waiting period, income protection can replace part of your income, helping the household meet everyday bills.
Together, we’ll compare income protection around how your pay is made up and the duties of your paramedic work.
Income protection usually replaces a percentage of your pre-tax income if illness or injury stops you working, after a waiting period and subject to the policy’s definitions. The benefit is usually based on your earnings in the 12 months before the illness or injury. Most policies offer waiting periods from 14 days to 2 years, and a benefit can be paid for a set period, such as 2 or 5 years, or to an age.
What we compare with you for income protection:
Could the people who rely on you keep their plans on track if you were no longer here?
Your beneficiaries could receive a lump sum, helping your loved ones with debts, daily costs and the plans you share.
Together, we’ll size life cover from any debts, who relies on your income and any death cover you already hold.
A life policy can pay a lump sum to your beneficiaries if you pass away, and some policies include a terminal illness benefit. Insurers usually ask about your age and your job when you apply, so your paramedic duties are part of the application. Without a beneficiary named, the payment may go to your estate, or the super trustee may decide who receives it.
What we work through for life cover:
Should you never be able to work again, what would carry your plans forward?
A TPD lump sum, paid if you can’t work again as the policy defines it, can go towards debts and future plans.
We can read the TPD definitions a policy offers with you against the paramedic work you do now.
A TPD policy can pay a lump sum if illness or injury leaves you unable to work again, as the policy defines it. Own occupation looks at your usual job, while any occupation looks at any job suited to your education, training or experience. Own occupation TPD is usually only available outside super, and which definitions a policy offers can depend on your occupation.
What we compare with you for TPD:
If treatment for a serious illness took you away from work, what could help with the costs?
Trauma cover can pay a lump sum for a listed condition the policy covers, which could go towards costs and time off.
We’ll show you the conditions a trauma policy lists, how each is defined and how a lump sum sits beside income protection.
A trauma policy can pay a lump sum when you’re diagnosed with a listed condition that meets the policy’s definition and isn’t excluded. Medical definitions can be different between insurers, and trauma insurance does not cover mental health conditions. New trauma cover can’t be held inside super, which has been the rule for policies written since 1 July 2014.
What we work through with you for trauma cover:
How well does any cover in your super fit the paramedic work you do today?
Checking each fund’s insurance before changing anything can show what you hold and how it fits your work.
We’ll start with any cover in each super account and set out any changes in a financial plan, or Statement of Advice.
Default cover inside super can usually be issued without medical checks, though it may carry pre-existing condition rules set out in the fund’s PDS, and increasing it is usually underwritten like any other application. New members under 25 or with low balances usually need to ask for cover, unless their fund gives automatic cover for a dangerous job.
What we look at in your super with you:
Alongside any cover your service provides, what could a policy of your own add?
Knowing what each benefit pays, and how each treats other income, can show what a policy of your own would add.
Together, we’ll set any cover through your service beside personal cover you could own, and compare the two.
Where a service provides income protection, some arrangements top up other income to a share of a defined salary, with waiting periods that can differ for on-duty and off-duty injury and a maximum benefit period. Some personal policies can also reduce their benefit by other payments, depending on their terms, so reading both together can show how each would treat the other. Payroll or the arrangement’s own documents can confirm its terms.
What we read with you beside any service cover:
When nights, weekends or on-call work lift your pay, how could any cover keep pace?
Reviewing any cover as your pay changes can help keep the insured income closer to what you earn.
We’ll explain the parts of your pay a policy may count, then set them against each policy’s definition of income.
Income protection is usually based on your earnings in the 12 months before the illness or injury. Whether shift loadings, penalty rates, overtime, on-call allowances and recall pay count towards that figure depends on how the policy defines income. Some policies also let employees include parts of a salary package, so any packaging is worth setting out too.
What we set out with you from your pay:
If you ever need to claim, who could walk through the paperwork with you?
Having a financial adviser lodge the claim with you and follow up the insurer can lighten the paperwork along the way.
We can lodge a claim with you, then follow it up while the insurer assesses it.
If you arranged cover through an insurance broker or financial adviser, Moneysmart suggests speaking to them first. An insurer can ask for medical reports, details of your work duties, including physical requirements, and the hours you work each week, along with payslips. The insurer assesses the claim, and a complaint goes first to the insurer or, for cover in super, the fund, then to AFCA if it isn’t resolved.
How we help with a claim:
Your work and your cover
This list isn’t complete, and nothing on it decides anything on its own. We start by learning about your situation, and any decision on cover is the insurer’s.
Your options
| A Ryker financial adviser | Directly from an insurer | An online broker or comparison site | |
|---|---|---|---|
| Type of advice | Personal advice Personal adviceAdvice tailored to you. Like most financial advice, it’s given under an Australian financial services licence.Personal, not general. General advice is a recommendation or opinion that doesn’t consider your circumstances. Personal advice is tailored to your objectives, financial situation and needs.In your best interests. When we give you personal advice, the law requires us to act in your best interests.In writing. You’ll usually receive a Statement of Advice that explains the strategies and cover recommended to you, and why.On the public register. Financial advisers who give personal advice on life insurance, super and investments must be on ASIC’s Financial Advisers Register. See our financial advisers on the register:Ray RegmiRicky (Rajiv) RegmiJack OinezaDean DesoukeyRyker’s financial advisers are authorised representatives of Synchron Advice Pty Ltd, AFSL 243313. | Usually general advice | Usually general advice |
| Advice that considers your health, family, work and goals | Yes, as part of your advice | Not with general advice | Not with general advice |
| Choice of insurers | A wide range | That insurer’s policies only | A panel of insurers, side by side |
| Help preparing your application | Yes, alongside you | The insurer’s own process | Varies |
| Advice on holding cover inside or outside super | Part of your advice | Not with general advice | Not with general advice |
| Support if you need to claim | Yes, we’re in your corner | The insurer’s claims team | Varies |
| Cost of advice | No cost for the initial conversation. Any advice after that is a paid service, with its scope and fee agreed with you in writing first. Choose: | No separate advice fee | No separate advice fee |














Paramedic Duties Described in Full
Patient handling, your clinical level and weekly hours set out accurately on any application.
Service Cover Read Beside Personal Cover
Any income protection and death cover through your service read alongside cover you could own.
Each Income Benefit’s Rules Mapped
How any service top-up and a personal policy each treat other income, set out before an amount is chosen.
Loadings, On-Call and Recall Pay Listed
Your pay mix set out against each policy’s definition of income.
Cover Checked Before a Transfer
Any service, super and personal cover looked at before any change of service, state or employer.
TPD Definitions Compared
Each TPD definition read against your usual paramedic work and the other roles your training could suit.
Cover in Each Fund Listed
Any cover in each of your super accounts, listed before any accounts are combined.
Claim Paperwork Shared With You
Your claim lodged with you, the paperwork gathered together and the insurer followed up as it assesses.

Every conversation starts with how your working weeks run. We listen first: to the work you do, how your pay is made up and what you want your cover to do. Then we explain each type of cover plainly, answer questions as they come and move at the pace you set. If a term in a policy or a service document is unclear, we go back over it with you. Our recommendations usually come to you in writing, and the decisions stay with you.
The paperwork is shared between us. With your consent, we can request insurance details from any fund that holds cover for you, help you get any cover summary your service provides, gather what an application needs and follow up insurers while they assess it. You’re welcome to bring a partner or family member into any of our conversations. Should you need to claim, we’ll lodge it with you, follow it up and keep you informed until the insurer reaches its decision.
Every financial decision impacts the next
Great advice starts with understanding the bigger picture. Every stage of life presents new opportunities and challenges, from buying property and changing careers to growing your family, planning for retirement and protecting what matters most. At Ryker, we help connect every piece of your financial world into one clear strategy.
Your
Wealth

Ryker’s financial advisers are licensed to give personal advice under Synchron Advice’s Australian financial services licence (AFSL 243313). We start with you: your paramedic work, your family, work, income, assets and goals. Then we recommend the types and amounts of cover that suit your life.
Working as a paramedic can mean long rotating shifts, pay that moves with nights, weekends and on-call, patient handling and psychological demands, and any cover through your service. Each can affect how an insurer assesses an application and how a policy pays, so your duties, hours, pay and any cover you hold are part of what we look at.
With a financial adviser, you also have:
Going directly to an insurer can mean no separate advice fee, but you’ll only see that insurer’s policies, and you’ll generally receive general advice only, which doesn’t consider your personal circumstances.
Going through an online comparison site or broker, you may see more options side by side, but they also generally provide general advice only, which doesn’t consider your whole financial picture.
When we give you personal advice, the law requires us to act in your best interests, which we take personally. The insurer still decides whether to offer cover and on what terms.
We’re invested in your long-term success. What we do is personal, and we take it personally.
Your financial decisions connect, so we consider the parts of your financial life that are relevant to the advice you need:
This is how we help you make decisions today with your longer-term goals in view.
Everybody’s situation is different, so we listen first, understand what matters to you and explain your options clearly before we make a recommendation.
It depends on the terms of both. Where a service provides income protection, some arrangements top up other income to a share of a defined salary, so a payment from a personal policy may be counted as other income. Some personal policies can also reduce their benefit by other payments, depending on their terms.
Where either benefit has rules on other income, holding both may not simply add the two amounts together. Payroll or the arrangement’s documents can confirm its terms, and a personal policy’s wording sets out its own. We can read both with you before an amount is chosen, and the insurer decides on any cover it offers.
It depends on how the policy defines income. Income protection is usually based on your earnings in the 12 months before the illness or injury, and each policy’s definition of income decides whether on-call allowances, recall payments, shift loadings and overtime are included.
Any income protection through your service may work from a defined salary instead, which can include a set loading rather than the penalties and allowances you actually work. As either figure can differ from your payslip, recent payslips and income statements are worth gathering. We can set your pay out against each definition with you.
Income protection and TPD look at whether an illness or injury, physical or psychological, stops you working as the policy defines it, and each policy’s definitions and terms shape how a claim is assessed. Trauma insurance does not cover mental health conditions.
Workers compensation is separate, through a state, territory or Commonwealth scheme. Only a workers compensation claim runs through that scheme; an income protection or TPD claim on your own or your fund’s cover is assessed by the insurer.
If you’re applying with a mental health history, we can talk through with you how insurers assess an application. Free, confidential support is available from Beyond Blue on 1300 22 4636 and Lifeline on 13 11 14.
Professional indemnity insurance does a different job. It’s a registration requirement for practising paramedics and must include civil liability cover, which deals with claims made against you about your practice rather than replacing your income.
If your employer provides your indemnity cover, it may only cover activities you carry out as part of your duties in that employment, so event or volunteer work outside it can need its own arrangements. Student and non-practising registration are outside the requirement. Cover for your own income, such as income protection, is separate, and we can look at it with you alongside any cover through your service or super.
It depends on the TPD definition. Own occupation cover looks at whether you can work in your usual occupation, while any occupation cover looks at any job suited to your education, training or experience, and paramedic training can suit control centre, education or clinical-support roles. Own occupation cover is usually only available outside super, and whether it’s offered can depend on the insurer and your occupation.
How your occupation is described in the policy, and the evidence the insurer asks for, also matter. The insurer assesses each claim against the policy’s own wording. We can read the definitions in any TPD cover you hold with you, and compare others before anything changes.
Each layer can change in its own way. Any income protection or death cover through your service may differ at a new service, or may not continue, depending on that arrangement’s terms. When you start a new job, your employer generally pays into your existing super fund unless you choose another; a default fund applies only if you have no fund.
Cover you already hold was issued on its own terms, and the policy wording sets when they can change, so it’s worth reading before you change or replace it. We can look at each layer with you before the move, so you can decide what to keep.
Membership income protection can be quick to take up, and some offers don’t ask medical questions. It’s worth reading for its waiting and benefit periods, exclusions, any pre-existing condition terms and how it treats other income, including any cover through your service.
Personal advice starts from your duties, hours, pay and any cover in super or through your service, then compares policies from a wide range of insurers. We can look at any membership cover with you alongside the rest of your cover, and the insurer decides whether to offer cover and on what terms.
Your accountant and financial adviser bring different expertise to the same decisions. Your accountant can advise on tax reporting, structures and consequences; we help you plan how cashflow, debt, super, investments and protection work towards your goals. We can coordinate before important decisions.
What an accountant does
What a financial adviser does
Professional roles and authorisations matter. We provide financial advice within our authorisations and work with your accountant for specialist tax advice and lodgements.
Where they work together
Yes. Wherever you are in your paramedic career, we start with the work you do, how your pay is made up and what you’d like protected.
There’s no cost for the initial conversation. Any advice after that is a paid service, with its scope and fee agreed with you in writing first. Recent payslips showing any penalties and on-call pay, any cover summary from your service, your super statements and any policy or membership cover documents are useful to have on hand. Medical records aren’t needed for the initial conversation, and together we’ll agree on a practical next step.
Who We Help
From first job to retirement, we help you build wealth, protect it, and live well.

First jobs, first home, first super, HECS debt, budgeting and more.

First home buyers, new parents, school fees, single incomes, young families and more.

Doctors, dentists, pharmacists, allied health, nurses and more.

Lawyers, accountants, brokers, engineers, consultants and more.

Electricians, plumbers, builders, sole traders, franchisees and more.

Executives, senior managers, directors, board members and more.

Police, firefighters, paramedics, ADF personnel, teachers and more.

Pre-retirees, transition to retirement, Age Pension, aged care, estate planning and more.

Any income, any stage, career changers, separation, second opinions and more.
Reviews

Whatever’s on your mind, we’re here to help. You’ll speak with an authorised financial adviser who’ll listen first and get to know what matters to you.
Book An Initial Conversation