Episode 26: The Future of Mortgage Broking in Australia: Exclusive Interview with MFAA CEO

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Episode Description:

In this episode, we’re joined by Anja Pannek, CEO of the Mortgage and Finance Association of Australia (MFAA), the peak industry body representing over 15,000 mortgage and finance brokers in Australia.

Anja talks about her deep respect for mortgage brokers’ role in changing people’s lives, the increasing market share of brokers facilitating over 70% of mortgages in Australia, and the MFAA’s efforts to promote brokers as the first choice for expert mortgage guidance.

She also discusses the unprecedented refinancing wave in 2023 driven by fixed-rate expiries, the localised nature of housing market dynamics, and MFAA’s plan for 2024 to support the continued growth of the mortgage broking industry and deliver better outcomes for clients.

If you want to understand the current state and future prospects of the mortgage industry in Australia and how these factors can impact your property decisions, then make sure to listen to this episode!

Timestamps:

00:00 Introduction

02:06 Anja’s Pannek’s Path to Being CEO of the MFAA

04:23 What is Anja’s Current Passion in her Career Now?

07:16 What is MFAA?

09:06 How Does the MFAA Instill Trust & Confidence in Their Clientele?

13:16 Evolution of the MFAA

17:55 Reflecting on 2023’s Broking Industry

24:10 Anja’s Learnings from MFAA’s Member Breakfasts Around Australia

34:14 What are The Next Steps of the Association in 2024?

36:50 Conclusion